Mohandisak respects your privacy and is committed to protecting your personal data in accordance with the applicable regulations in the Kingdom of Saudi Arabia.
1. Data We Collect
We collect the data you provide when registering or requesting a service, such as your name, phone number, email address, project location, and request details.
2. How We Use Your Data
We use your data to provide the service, communicate with you about your requests, improve the platform experience, and comply with legal requirements.
3. Data Sharing
We do not sell your personal data. We may share necessary information with the certified engineer to carry out the visit, or with technical service providers who help us operate the platform.
4. Data Protection
We apply appropriate security measures to protect your data from unauthorized access or use.
5. Your Rights
You can request to update your data or delete your account entirely directly from within the app (Settings → Account Management → Delete Account), or inquire about how your data is used by contacting our support team.
6. Updates
We may update this policy from time to time, and you will be notified of material changes through the app.